Step 1: Cool Off
Resolving conflicts is difficult if both people or parties have hot emotions. Take a step back and cool down by taking a deep breath. Gain some distance before trying to talk things out. Think of a couple of things that make you feel better and then you are ready for the next step.
Step 2: Tell What is Bothering You
Start out the sentence by saying "I", this way you don't seem like you are attacking or blaming the other person. By starting of the sentence with "you" closes the door on communication and puts others on the defensive.
Step 3: Restate the Problem
Reflective listening demonstrates that we care enough to hear the other person out, rather than just focusing on our own point of view. It actually fosters empathy.
Step 4: Take Responsibility
When we take responsibility we shift the conflict into an entirely different gear, one where resolution is possible. By taking responsibility, the other person is more willing to come to a resolution.
Step 5: Brainstorm Solutions
Brainstorm a solution that satisfies both people.
Step 6: Forgive and Thank
A handshake, hug, or kind word gives closure to the resolution of conflicts. Forgiveness is the highest form of closure. Just saying thank you at the end of a conflict, or acknowledging the person for working things out sends a message of conciliation and gratitude.
These 6 steps I believe can help resolve conflicts. This method can, in my opinion, work to help resolve conflicts and help us learn peace.
Sunday, February 15, 2009
Sunday, February 8, 2009
Differnent decision making models
This week we learned about the G.R.E.A.T decision-making model. But there are different types of dicision making models. The first of which is the rational planning model. This model uses the process of realizing a problem, establishing and evaluating planning criteria, create alternatives, implementing alternatives, and monitoring progress of the alternatives. This model has takes a while to use insted of the G.R.E.A.T model. The first step is to verify the problem, then review all possible solutions, choose the best decision, put into process the prefered alternative, and then finally monitor the outcomes. This plan sounds alot like the G.R.E.A.T decision making model. The last model I am going to tell about is the D.A.R.E. decision making model. D.A.R.E stands for Drug Abuse Resistence Education. D.A.R.E also stands for Define, Assess, Respond, and Evaluate. First overview D.A.R.E. Second identify harmful effects of drugs to your body. Third review advertisments of drugs and alcohol and use D.A.R.E. Fourth review friendship qualities and use D.A.R.E. to respond to peer pressure. Fifth put it all together. Finally practice using D.A.R.E.
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